Need help with your order or have a question about our products? Our support team is ready to assist you and ensure a seamless experience.

1. Order Cancellation

• Orders can be cancelled before they are dispatched.
• Cancellation requests should be made as soon as possible after placing the order.
• Once an order has been shipped, it cannot be cancelled.

2. Return Eligibility

Returns are accepted within 7 days of delivery only in the following cases:

• Incorrect product received.
• Product received in damaged condition.

3. How to Request a Return

• Contact our customer support team within 24 hours of receiving your order.
• Share your order details along with clear photos of the issue.
• Our team will review the request and guide you through the next steps.

4. Refunds

• Once the returned item is received and inspected, the refund will be processed if approved.
• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.

5. Exchange Policy

• Exchanges are available only for products that arrive damaged or incorrect.
• Replacement requests are subject to verification and product availability.

6. Non-Returnable Items

The following items are not eligible for return or refund:

• Opened or used products.
• Sale, discounted, or promotional items.
• Products reported beyond the return window.

7. Need Assistance?

For any questions regarding cancellations, returns, refunds, or exchanges, please contact our customer support team. We will be happy to assist you.